The best way to make an appointment is to call our SERVICE HOTLINE at: 866-293-6702
Ask for our SERVICE RECEPTIONIST and we'll get your appointment set up!
Remember, NO APPOINTMENT IS REQUIRED for Service Xpress routine regularly scheduled maintenance services on your VW except for some 40,000 mile or 60,000 mile or 80,000 mile major services. Service Xpress services are available during our service department hours of operation only.
Can't wait or no time to call?
EMAIL us! SERVICE APPOINTMENT EMAIL: ServiceReception@HewlettVW.com
Just a reminder, we still offer our pit stop service!
At no charge, our Pit Stop service for VW Drivers is a free fluid check and tire pressure check service. No appointment is required! This free service is performed on the service drive without an extended wait time, but for the quickest turnaround time, we suggest our guests visit us during the hours of 9 AM to 5 PM Monday through Friday or on Saturday from 8 AM to Noon.
Alternative transportation, our free shuttle van fleet:
Hewlett VW offers free shuttle service from 7:30am to 4:30pm Monday-Friday and 8am to 2pm on Saturday. We offer drop-off and pick-up. The shuttles run approximately in a 25 mile radius of the dealership during the week and 20 mile radius on Saturdays (please see your service advisor for specific coverage area.) And free car wash for your VW that visit our service bays:
Just like our upgraded lounge and amenities, your Hewlett VW team looks for ways to add value to your decision to service your Volkswagen with us. That’s why each VW we service also gets an exterior wash, hand dried with chamois (unless it is raining), carpets vacuumed, and exterior windows cleaned…all for FREE. Hewlett VW will perform these additional free services when wash equipment is operational and our guest’s schedules permit it.
Please call us at 512-681-3500 to schedule your next service with us.
“What is it worth to have your vehicle serviced correctly?
You depend on your VW for nearly everything, your job, your freedom, your family. So when we at Hewlett Volkswagen ask you that question, we’re asking because the care of your vehicle is one area where “okay” is simply not good enough.
The VW certified technicians at Hewlett Volkswagen are subject to constant factory review. All of the professionals who work at our dealership are certified by VW, and only an authorized dealership has access to this level of training. Independent shops, no matter what they may say, are not certified by the people who built your car. Independent certifications from generic organizations are as different as grammar school and college.
The easiest way to assess the qualifications of the person to whom you are entrusting your safety is to ask them if they can do warranty work on your vehicle. The answer is no, unless they work for a Volkswagen dealership. If the engineers who built your vehicle won’t trust it to someone who is inadequately trained, then why would you? Are lower standards worth the risk?
From our family to yours, we invite you to have your next service at Hewlett VW. We look forward to serving you.”