Our Commitment To Product Support
With our corporate trained VW Technicians and managers, we have a total 284 years of Automotive Service Experience represented at Hewlett VW. We offer a state-of-the-art VW approved facility, and the most up-to-date diagnostic and repair equipment available. Our Service Department is prepared to deliver the most efficient, quality automotive service to our customers. When you need service, just make an appointment with our handy online scheduler.
Manufacturer recommended parts are an important part of maintaining your optimum Volkswagen performance. We offer the same high quality parts your vehicle was built with, and we keep most of these certified parts in stock. If you’d like to have parts shipped to you, you can simply fill out our online parts form to contact one of our consultants.
Don’t forget to visit DriverGear to check out our full line of Real Volkswagen Accessories and DriverGear merchandise, where you’ll find the perfect gift for any VW fan.
Hewlett Customer Lounge: Full of Comfort, Luxury, Treats for you and your VW
We are proud to announce that we have replaced the plastic penalty box chairs with all-new luxury liner-style leather club chairs and added a brew by-the-cup barista quality coffee and tea bar! The new bar features six different blends of gourmet coffee and five teas to choose from. Your choices are brewed to order with a sealed pod system so every cup is fresh. To sweeten the deal, we also offer five different sweeteners and three different liquid creamers including real dairy products and flavored blends. Complimentary chilled bottled water is also on hand. In case you would like to catch up on email, shopping, or Facebook, we added two new computer stations for our guests to use free of charge with full internet access and upgraded and increased our Wi-Fi access for your smartphones and laptops. To keep our lounge green, the hot beverages are brewed by the cup, and we have switched from Styrofoam to more eco-friendly paper cups and waste reducing sleeves. There is also a recycling center for your cans and bottles. We provide free reusable shopping bags for your accessory purchases. Hewlett VW also has a clean children’s play area stocked with VW themed toys.
Multi-Point Vehicle Inspection*Free estimate provided on needed Service & Parts.Free
Free Tire Alignment Inspection*Stay on track with our new state-of-the-art Hunter Alignment Quick-Check system.Free!
Always Free:Check Engine Light*Check Engine Light Code ReadFree!
Free Hewlett VW Pit Stop*Free!
Free Battery Inspection & Test*Free!
Just a reminder, we still offer our pit stop service!
At no charge, our Pit Stop service for VW Drivers is a free fluid check and tire pressure check service. No appointment is required! This free service is performed on the service drive without an extended wait time, but for the quickest turnaround time, we suggest our guests visit us during the hours of 9 AM to 5 PM Monday through Friday or on Saturday from 8 AM to Noon.
Alternative transportation, our free shuttle van fleet:
Hewlett VW offers free shuttle service from 7:30am to 4:30pm Monday-Friday and 8am to 2pm on Saturday. We offer drop-off and pick-up. The shuttles run approximately in a 25 mile radius of the dealership during the week and 20 mile radius on Saturdays (please see your service advisor for specific coverage area.)
And free car wash for your VW that visit our service bays:
Just like our upgraded lounge and amenities, your Hewlett VW team looks for ways to add value to your decision to service your Volkswagen with us. That’s why each VW we service also gets an exterior wash, hand dried with chamois (unless it is raining), carpets vacuumed, and exterior windows cleaned…all for FREE. Hewlett VW will perform these additional free services when wash equipment is operational and our guest’s schedules permit it.
Please click on the button below to schedule your next service with us. Or call us at 512-681-3500.
“What is it worth to have your vehicle serviced correctly?
You depend on your VW for nearly everything, your job, your freedom, your family. So when we at Hewlett Volkswagen ask you that question, we’re asking because the care of your vehicle is one area where “okay” is simply not good enough.
The VW certified technicians at Hewlett Volkswagen are subject to constant factory review. All of the professionals who work at our dealership are certified by VW, and only an authorized dealership has access to this level of training. Independent shops, no matter what they may say, are not certified by the people who built your car. Independent certifications from generic organizations are as different as grammar school and college.
The easiest way to assess the qualifications of the person to whom you are entrusting your safety is to ask them if they can do warranty work on your vehicle. The answer is no, unless they work for a Volkswagen dealership. If the engineers who built your vehicle won’t trust it to someone who is inadequately trained, then why would you? Are lower standards worth the risk?
From our family to yours, we invite you to have your next service at Hewlett VW. We look forward to serving you.”
|Tom Fornshell |
|Samantha Gomez |
Service Drive Manager
|Robin Branham |
|Brett Weldon |
|Tyler Garrett |
|Charlette Peysen |
Service Xpress Consultant
|Celenia Cornejo |
Service Xpress Consultant
|Matt Sidles |